As Executive Vice President & Chief Information Officer at Douglas Elliman, Connie Mui-Reilly oversees the overall Technology efforts for over 7,000 users across the company, including technology and information systems, infrastructure and security and strategy and operations. This work entails close coordination with the Finance and Business groups for devising risk management, cybersecurity and compliance efforts. Additionally, she oversees the data and feeds which support hundreds of thousands of listings each year. She also ensures agents are provided with a best-in-class technology experience by developing tech strategies, tools and training necessary for maximizing business.
Since joining Douglas Elliman in April 2016, Connie has launched several agent-focused learning and development initiatives—from deploying new apps and sales tools to building a national training team and launching Technology Open Houses and Road Shows to maximize the benefits of technology for agents. In 2019, Connie launched Douglas Elliman’s first ever in-house CRM, Studio, and in 2020, she partnered with Marketing to launch the brand new Elliman.com. Leveraging a data-driven approach to decision-making, Connie continues to evolve applications, identify technology opportunities, and guide agents to excellence.
Previous to this, Connie served as the Director of Technology Services at Corcoran, a subsidiary of Realogy Holdings Corp, a publicly traded company. This work included oversight of support issues, coordination with security efforts and policies along with coordination of compliance-related activities and needs. She has over 20 years of experience in real estate technology, and has held positions as a Computer Trainer, Technical Support Specialist, Help Desk Manager, Director of Technology Services and VP of Application Services.
Connie holds a Bachelor of Arts degree from Stony Brook University and holds ITIL Intermediate Qualification and ITIL Foundation Certified Professional certifications.