"Polly Chang, a Senior Vice President with Prudential Douglas Elliman, is friendly and direct. Extremely organized and detail oriented, Polly will keep you on track during the complex process of finding a new home, obtaining financing and putting together a board package or qualifying buyers. Yet efficiency should not be confused with lack of caring; Polly understands how emotional and stressful finding or selling a home can be, especially for first time buyers or sellers, and she will take all the time you need to educate you about your options and help you make the best choice.

Polly has a degree in Marketing and 12 years of marketing experience, primarily for an international business to business publishing company. Having grown up in Taiwan (she is fluent in Mandarin) and done extensive international business travel, Polly is comfortable working with people from any part of the world and any walk of life. She says, "I'm good with people. I can talk to anybody." In fact, she says, "I enjoy the challenge of working with discriminating, demanding clients. It makes it that much more meaningful when I find the key to making them happy. If I am having a difficult time, I move the muscles of my mouth into a smile; it changes the whole tone of the conversation." Everything she does is well reasoned, yet a real commitment and caring shine through.

After 14 years in NYC, Polly's enthusiasm for her adopted city is unabated. She loves exploring every nook and cranny, but loves even more coming home to the Upper West Side to her pug dog and her husband. She says, "I love to eat and I love to cook," and will travel anywhere for a good meal. Ask her for a recommendation -- you couldn't be in more competent hands. "